Every Day • In the 48 StatesSatisfaction Guaranteed
At IAQ Filter Store we strive to have the fastest turnaround time in the industry. Currently, our standard sized HVAC, air and furnace filters ship within 3 business days. Custom air filtration products ship within 5 business days. Once your order has shipped please allow 3-5 business days for your items to arrive to your location.
We currently accept returns of unused, undamaged products, within 30 days of purchase. Should you receive the incorrect item due to our error or damaged item we will gladly ship you a replacement item at no charge to you. Our policy requires photos of any mis-shipments or damages in order to properly document your request and file shipping claims, if needed.
Should you wish to return an item please contact our customer support team at 407-408-1266, Monday –Friday from 9:00 am until 5:00 pm EST. We will provide you with a Return Authorization Number.